Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. You will be charged a 20% return fee if it is not in this condition. WINDSHIELDS: If the protective coating has been removed you will NOT receive a refund.

To complete your return, we require you to receive an RMA (return merchandise authorization), contact us to receive RMA along with return address. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:

  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once we receive and inspect your return, we will email you to notify you that we have received your returned item. We will also email you to let you know whether your refund has been approved or rejected.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method.

Late or missing refunds
If you haven’t received a refund, first recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still haven't received your refund, please contact us at support@utvcabenclosures.com.

Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it, send us an email at support@utvcabenclosures.com.

Shipping Returns

Once your return request is received, you will receive an RMA with the address of where to return it.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need Help?

Contact us at support@utvcabenclosures.com for questions related to refunds and returns.